Terms of service
OVERVIEW
Welcome to Dr. Groot! The terms “we”, “us” and “our” refer to Dr. Groot. Dr. Groot operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide the Services.
These Terms of Service (“Terms”) describe your rights and responsibilities when using the Services.
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
You must be the age of majority in your jurisdiction or have parental consent to use our Services.
You agree to provide accurate and complete information and to maintain the security of your account. You are responsible for all activity under your account.
Accounts may not be transferred or sold.
SECTION 2 – OUR PRODUCTS
We strive to display products accurately, but appearance may vary depending on your device.
We do not guarantee that products will meet your expectations. Product descriptions may change at any time, and we may discontinue products or limit quantities.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Dr. Groot reserves the right to accept or decline any order.
Orders are only confirmed once payment is processed.
Once accepted, orders may not be modified or cancelled.
All purchases are subject to our Refund Policy [LINK].
SECTION 4 – PRICES AND BILLING
Prices may change without notice. Final pricing is confirmed at checkout and may exclude taxes, shipping, or customs fees.
You agree to provide accurate billing information and authorize charges to your payment method.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only.
We are not responsible for delays caused by carriers, customs, or external factors. Risk transfers to you once the order is handed to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services is owned by Dr. Groot or its licensors and protected by law.
You may not use or reproduce content without written permission.
SECTION 7 – OPTIONAL TOOLS
Third-party tools are provided “as is” without warranties. Use them at your own risk.
SECTION 8 – THIRD-PARTY LINKS
We are not responsible for third-party websites or their content.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Dr. Groot is powered by Shopify, but all transactions are between you and Dr. Groot.
Shopify is not responsible for any claims related to your purchases.
SECTION 10 – PRIVACY POLICY
Your personal data is governed by our Privacy Policy [LINK] and Shopify’s Privacy Policy.
SECTION 11 – FEEDBACK
Any feedback you provide may be used by us without restriction or compensation.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors and cancel orders if necessary.
SECTION 13 – PROHIBITED USES
You agree not to misuse the Services (fraud, hacking, spam, illegal activity, etc.). Violations may result in termination.
SECTION 14 – TERMINATION
We may terminate access at any time. Obligations prior to termination remain valid.
SECTION 15 – DISCLAIMER OF WARRANTIES
All Services and products are provided “as is” without warranties, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Dr. Groot is not liable for indirect or consequential damages.
SECTION 17 – INDEMNIFICATION
You agree to indemnify Dr. Groot and its partners against claims resulting from your misuse of the Services or violation of these Terms.
SECTION 18 – SEVERABILITY
If any provision is invalid, the remaining provisions remain enforceable.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Dr. Groot.
SECTION 20 – ASSIGNMENT
We may assign these Terms freely. You may not assign them without consent.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the United Kingdom.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms should be sent to:
Company Information
Company Name: Dr. Groot